Frequently Asked Questions

Everything you need to know about enhancing your living space with EZVALO.

What is the typical shipping timeframe for EZVALO products?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location within the continental United States.

Do EZVALO smart lighting products require a specialized hub?

Most of our smart lighting solutions are designed for plug-and-play simplicity and do not require a separate hub. They connect directly via Bluetooth or your home Wi-Fi network.

What is your return policy for home decor and lighting?

We offer a 30-day risk-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.

Are EZVALO products covered by a warranty?

Yes, all EZVALO products come with a standard 12-month limited warranty that covers any manufacturing defects or functional issues under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my order once it has been shipped?

Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.